Support & Service
National Support & Service
The bus is just the start. Parts, service, warranty and engineering — anywhere in Australia, backed by Bus Stop Sales.
National Support
One number, Australia-wide. Parts, 24/7 support, field service and warranty.
National Parts Network
Genuine parts warehoused locally across five states for fast turnaround.
Field Service
Factory-trained technicians who come to your site, wherever it is.
Warranty
Clear terms, honoured by the team that built your bus.
Engineering & Custom Builds
Custom builds, genuine OEM 4×4 and site-spec fit-outs, in-house.
EV Bus Training Centre
Australia's first dedicated EV bus training centre — driver and technician training for electric operations.
Support FAQs
How quickly can I get parts for a mine bus?
Genuine parts are warehoused locally across five states and freighted to remote sites to cut downtime — held close to the mining regions, not shipped in from overseas when a bus is already down.
Do you service mine buses on site?
Yes. Factory-trained technicians provide field service to site, nationally — including remote mining regions — so a bus doesn't have to come off the run to a city workshop for everything.
Which regions do you support?
Bases in Brisbane (Rocklea), Melbourne (Epping) and Sydney (Auburn), plus a partner network and field service reaching the Pilbara, Bowen Basin, Surat Basin, Hunter Valley, the Goldfields, Olympic Dam and beyond.
Who handles parts, service and warranty?
One point of contact — Bus Stop Sales & Service. Parts, field service and warranty are coordinated through the team that sold and built the bus, so there's no finger-pointing between chassis maker, body builder and fitter.
Talk to a specialist
Spec your mine bus fleet
Tell us your site, commodity, roster and dates — we'll recommend the right bus, confirm the mine-spec equipment and price both purchase and hire.