Support

Warranty

A bus is only as good as the warranty behind it — and on a remote site, a warranty dispute is downtime you can't afford. Because we build the mine spec in-house, the base vehicle and the fitment sit under one roof: third-party modifications never become your warranty problem, and the warranty is honoured by the people who sold you the bus.

One point of contact

Every claim — base vehicle, driveline or mine-spec fitment — is coordinated through Bus Stop Sales & Service. No finger-pointing between a chassis maker, a body builder and a third-party fitter. One call, one owner of the outcome.

What's covered

  • Driveline — backed by the manufacturer's warranty and Isuzu's national dealer and service network, one of the largest in the country.
  • Body & mine-spec fitment — built and warranted in-house by Bus Stop Sales, so site-spec modifications don't void your cover.
  • Genuine parts — warranty work done with genuine parts, warehoused across five states.
  • Documented terms — clear written warranty terms confirmed at quote, so there are no surprises later.
  • Whole-of-life support — field service to site and parts availability that follow the bus for its working life.

Certificates on request

Public and product liability certificates of currency, and full warranty documentation, are available on request for your tender or prequalification file.

Related

Talk to a specialist

Spec your mine bus fleet

Tell us your site, commodity, roster and dates — we'll recommend the right bus, confirm the mine-spec equipment and price both purchase and hire.